Support

If you need help with Beat the Odds: Luck Run, contact us by email.

Last updated: April 3, 2026

Support email: purecodebase@gmail.com

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Purchases and Billing

Beat the Odds: Luck Run offers a one-time premium unlock.
The premium unlock is a non-consumable purchase and can be restored on the same Apple account.
If premium does not unlock after purchase, restart the app first and then use Restore Purchases in the Premium screen.
If you were charged but premium was not restored, email support with your receipt or order number.
Refunds are handled by Apple: Request a refund

If you see an inappropriate or age-inappropriate ad, email purecodebase@gmail.com with the approximate time, your device, and a short description.
If possible, include a screenshot of the ad or the screen where it appeared.
Privacy choices can be reviewed in the app under Settings -> Review Privacy Choices.
Tracking permission can be reviewed in the app under Settings -> Tracking Permission.
A public summary of these controls is available here: Privacy Choices.

Game progress, stats, and settings are stored locally on your device.
If the app is removed or app data is cleared, progress may be lost and may not be recoverable.
Ad availability can depend on region, device settings, consent state, or temporary inventory availability.
Premium is comfort-only and does not change odds, points, attempts, or gameplay outcomes.

For privacy requests, support issues, or legal contact, email purecodebase@gmail.com.
Provider details are available in the Impressum.