Support

If you need help with Vibe Cards, contact us by email.

Last updated: April 25, 2026

Support email: purecodebase@gmail.com

Please include:

Sign In and Account

The current app uses Sign in with Apple as the active login path.
If sign-in, username setup, or profile loading fails, restart the app first and then contact support with your device and app version.
If a profile image upload or profile update fails, include a screenshot and a short description of what happened.

If saving, publishing, export, feed loading, reactions, follow actions, or public profile behavior does not work correctly, email support with the approximate time and the affected screen.
If a card should no longer be public, use the in-app visibility and publish controls first, then contact support if the change does not take effect.
If you encounter abusive public content, use the report or block features where available and email support if urgent review is needed.

The current app version may show AdMob banner ads only on selected social or browse surfaces.
If you see an inappropriate ad, email purecodebase@gmail.com with the approximate time, your device, and a short description.
If possible, include a screenshot of the ad or the screen where it appeared.
Privacy choices can be reviewed from the Profile area in the app when the consent entry point is required.
A public summary of these controls is available here: Privacy Choices.

If song links, export sharing, or opening linked content behaves unexpectedly, include the exact action you took and which provider or target app was involved.
External platforms such as Spotify, Apple Music, YouTube, or the iOS share sheet may affect final behavior outside our direct control.

For privacy requests, support issues, or legal contact, email purecodebase@gmail.com.
Provider details are available in the Impressum.