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Support
If you need help with Vibe Cards, contact us by email.
Last updated: April 25, 2026
Support email: purecodebase@gmail.com
Please include:
- Device model and iOS version
- App version
- Your username if relevant
- A short description of the issue
- Screenshots or screen recording if possible
Sign In and Account
- The current app uses Sign in with Apple as the active login path.
- If sign-in, username setup, or profile loading fails, restart the app first and then contact support with your device and app version.
- If a profile image upload or profile update fails, include a screenshot and a short description of what happened.
Cards, Feed, and Social
- If saving, publishing, export, feed loading, reactions, follow actions, or public profile behavior does not work correctly, email support with the approximate time and the affected screen.
- If a card should no longer be public, use the in-app visibility and publish controls first, then contact support if the change does not take effect.
- If you encounter abusive public content, use the report or block features where available and email support if urgent review is needed.
Ads and Privacy
- The current app version may show AdMob banner ads only on selected social or browse surfaces.
- If you see an inappropriate ad, email purecodebase@gmail.com with the approximate time, your device, and a short description.
- If possible, include a screenshot of the ad or the screen where it appeared.
- Privacy choices can be reviewed from the Profile area in the app when the consent entry point is required.
- A public summary of these controls is available here: Privacy Choices.
Sharing and External Links
- If song links, export sharing, or opening linked content behaves unexpectedly, include the exact action you took and which provider or target app was involved.
- External platforms such as Spotify, Apple Music, YouTube, or the iOS share sheet may affect final behavior outside our direct control.
Privacy and Legal Contact