Support
Support email:
purecodebase@gmail.comPlease include your device model, iOS version, app version, the seed or station where the issue occurred, and a short description. Screenshots are helpful. Never send passwords, payment-card details, certificates, or API keys.
Save data and app restarts
The game stores active runs and settings locally and autosaves after each decision. There is no account or cloud save. Deleting the app or clearing its data may remove local progress permanently.
Purchases and Restore Purchases
- The prologue is playable without an account or purchase.
- The full game is planned as one optional non-consumable Apple in-app purchase.
- Use Restore Purchases in the app if a verified purchase is not visible after reinstalling.
- Apple handles payment and refund decisions. Visit Apple's refund guidance for a refund request.
Accessibility and language
The app supports English and German content, Dynamic Type, VoiceOver labels, Reduce Motion, haptics, and sound settings. Tell us the language, accessibility setting, and device size if a screen is difficult to read or reach.
Privacy requests
For a privacy question or request, email purecodebase@gmail.com. Read the Privacy Policy for details about local saves, support messages, and Apple purchase status.